Introduction :
This Privacy Policy (Policy) sets out the privacy and data protection principles followed by Honda Kaihatsu India Hospitality Private Limited (HKI / We / Our) with regard to the personal information of its partners, employees (current or former employees, trainees), applicants, contractors, prospects and vendors and other visitors (Data Subjects or You/ Your) to the Our website.

This Policy will apply to any Personal Information shared with us by any Data Subject. This Policy aims to set out and explain the use, processing, and protection of personal information collected by us. This Policy applies to any personal information you may provide to us and subject to the laws of India, personal information we may collect from other sources.

 Scope of Policy:

• This Policy covers our information practices, including how we collect, use, share, and protect the personal information you provide to us, through our websites that link to this Policy (collectively referred to as “HKI Websites”).
• At Honda Kaihatsu India Hospitality Private Limited (HKI), we respects the privacy of individual/visitor/customer and is committed to take reasonable precautions to protect information consisting of Personal information and `Sensitive Personal Data or Information’ (SPDI) (“Information”) of visitors of this HKI website and comply with all legal, regulatory and/or contractual obligations related to privacy.  We have adopted the “Privacy by Default” principles in its approach to data privacy i.e. privacy of data and information is upheld first by default.
• This policy covers the processing, storage and access to Information as required under lawful and/or contractual activities with us or otherwise required in the normal course of business. It describes Our policies and procedures on the collection, usage and disclosure of Information provided/received by natural persons 

Our Travel segment normally receives sensitive information from its customers for International Tickets, FRRO, PAN, Aadhar & VISA processing.   HKI collects, receives, possess, store, deals or handle following information inter alia and follows the rules while dealing with "Personal sensitive data or information"

• Name, gender, age and date of birth
• Contact information such as address, email, and mobile phone number
• Country of residence
• Payment Details like Credit Card/ Debit Card details along with their expiry date (billing address in case of international debit/credit card).
• Passport Number & frequent flyer number (wherever needed)
• Family details/information (for example, your marital status and dependents)
• Employment and education details (for example, the organization you work for, your job title and your education details)
• Financial and tax-related information (like your income, investments and tax residency)

While collecting information directly from the person concerned, we or any person on its behalf shall take such steps as are, in the circumstances, reasonable to ensure that the person concerned is having the knowledge of —

• the fact that the information is being collected;
• the purpose for which the information is being collected;
• the intended recipients of the information; and
• the name and address of —
  
  • the agency that is collecting the information; and
  • the agency that will retain the information.

HKI or any person on its behalf shall obtain consent in writing through letter or Fax or email from the provider of the sensitive personal data or information regarding purpose of usage before collection of such information.

What lawful reasons do we have for processing Personal Data
 To operate our business and provide our products and services
To meet legal and contractual obligations
HKI or any person on its behalf shall not collect sensitive personal data or information unless

• the information is collected for a lawful purpose connected with a function or activity of the body corporate or any person on its behalf; and
• the collection of the sensitive personal data or information is considered necessary for that purpose.

How will we use/process your personal data

We do not sell or trade upon any of the above foregoing information without your consent. The foregoing information collected from you is put to the following use:
For the purpose of fulfilment of services which include travel reservation and bookings etc.
To meet legal and regulatory requirements.
To effectively communicate with you like through SMS, emails or WhatsApp.

How long the personal sensitive data be retained and discarded by HKI

HKI or any person on its behalf holding sensitive personal data or information shall not retain that information for longer than is required –

• for the purposes for which the information may lawfully be used or
• is otherwise required under any other law for the time being in force. 
• information collected shall be used for the purpose for which it has been collected.
• We shall not be responsible for the authenticity of the personal information or sensitive personal data or information supplied.

1. Collection of Information
Only minimum Information required to meet the purposes mentioned in this policy shall be collected from the visitor/s. Neither HKI nor its representatives shall be responsible for the authenticity of such Information provided by the visitor/s. As normal business practice, We may collect Information in order to enable the secure online authentication, interaction and transaction with natural persons. This may include the installation of cookies and the collection of other session data.

2.   Access, Correction of Information and withdrawal of consent        
Any modifications / corrections required to the Information can be carried out on the website. In the event the visitor is unable to do so due to lack of functionality in Our website and / or the visitor wants to withdraw his / her consent to provide SPDI, he / she may contact the Grievance officer, the details whereof are provided in clause of this policy.

3.   Retention, Processing and storage of Information:
3.1   We shall retain Information for only as long as necessary to meet legal or regulatory requirements or for legitimate business purposes as mentioned in this policy.
3.2   We have implemented required security practices and standards in line with the global standards and have a comprehensive documented information security program and policy in place, which contains managerial, technical, operational and physical security control measures that commensurate with the information assets being protected with our nature of business. It is being reviewed periodically to keep pace with business, technology and regulatory changes.

4. Website Access through Mobile Device:

• If you access OUR Websites on your mobile device, we may collect your personal information such as your First Name, Last Name, E-mail Address, location of access, Job Title, Organization Name, Country, City, Phone Number, IP address, and Device details.

• When you provide us with your mobile phone number, you consent to the use of your mobile phone number for the purposes identified in this Privacy Statement. If you choose to refrain from receiving any text notifications from us on your mobile, we will not be using your mobile number for such purposes unless required to meet legal requirements or legitimate business purposes.

5.   Disclosure of Information

5.1  We shall not use or disclose Information for purposes other than as mentioned in this policy, except with the consent of visitor providing such Information or as required by law.  However, we may be legally required to disclose the Information in the following cases:

• Where the disclosure is necessary for compliance of a legal obligation;
• Where mandated under the law by government agencies to disclose such Information.

5.2 Third Party Data Sharing:

We do not share personal information about you with affiliates, partners, service providers, group entities and non-affiliated companies except: (a) to provide products or services you’ve requested; (b) when we have your permission: or (c) under the following circumstances:

• We may share information with affiliated entities/subsidiaries/branch offices for legitimate business purposes.
• We may provide the information to trusted entities who work on behalf of or with us under strict confidentiality agreements. These entities may use your personal information to help us to communicate with you about our and for other legitimate business purposes. However, these companies do not have any independent right to further share or disseminate this information.
• We may share information with statutory authorities, government institutions, law enforcement agencies or other bodies where required for compliance with legal requirements.
• We may use the information to respond to court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
• We may share information where we believe it is necessary in order to investigate, prevent, or take action against any illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
• We may share information with our empanelled vendors for assistance with respect to setting up business meetings post your consent.
• We may share information where we believe it is necessary in order to protect or enforce HKI rights, usage terms, intellectual or physical property or for safety of us.

6. Use of Cookies:

• A cookie is a small file, typically of letters and numbers, downloaded to a user’s computer or mobile device when the user accesses certain websites. Cookies are then sent back to originating website on each subsequent visit. Cookies are useful because they allow a website to recognise a user’s device. They are used for a wide variety of purposes such as website analytics – counting visitors and their behaviour, targeted advertising, recording user preferences or for authentication.
• We use cookies on our websites to personalize content and ads, to analyse our traffic and performance, to provide social media features and for the functioning of the website.
• You can however change your cookie preferences by going to the Cookie Settings section of your browser.
• You can choose to accept or decline cookies, either by selecting accept or decline in the banner on your first visit (in the latter case we will try to set a cookie to record your preference for future visits), or by changing the settings in your web browser. Most web browsers are set by accept cookies by default, but you can usually modify your browser settings to decline cookies if you prefer. These settings are usually found within the ‘privacy’ section. For mobile devices these may be within the browser app settings.
• If you choose not to accept our various cookies, this will prevent you from taking full advantage of the website. If you wish to delete cookies which have already been placed on your computer’s hard drive, you can do so through your browser.

7. Data Protection and Confidentiality:

• We have implemented reasonable and adequate physical, technical, and administrative security measures to protect personal information from loss, misuse, alteration, or destruction.
• We disclose information to third parties only for legitimate purposes such as our service providers and agents who are bound to maintain the confidentiality of personal information and may not use the information for any unauthorized purpose. OUR will ensure through formally executed contracts that the service providers are committed to the “same level of data protection” as applicable data protection laws and regulations.
  • We take reasonable steps to ensure that all dealings in Personal Information, shall:
  • be processed fairly & lawfully.
  • be obtained only with the consent of the information provider.
  • be collected, only when:
  • the information is collected for a lawful purpose connected with a function or activity of OUR; and
  • the collection of sensitive personal data or information is considered necessary for that purpose.
  • be available for review by the information provider, as and when requested.
  • be kept secure against unauthorized or unlawful processing and against accidental loss, destruction, or damage, as per the prescribed standards to protect the quality and integrity of your personal information.

 Grievance Redressal:
Any grievance or complaint, in relation to the processing of personal information, should be sent to us in writing to the below-mentioned email ID. Grievance shall be redressed as expeditiously as possible. For any feedback or concern, kindly contact at email Id: info@hkindia.co.in